Here is exactly what happens after you hit order
We work with a handful of small suppliers instead of one big warehouse, so timelines can vary a little by item. Here is the honest breakdown, so there are no surprises while your package is on its way.
Three simple steps
Every order goes through the same process, no matter which item or supplier it comes from.
We pack it
Most orders are packed and labeled within 1 to 2 business days. Kits and made-to-order items take a little longer since they are put together by hand once your order comes in.
It ships
The moment your package leaves our hands, you will get an email with a tracking link so you can follow it the rest of the way.
It arrives
Most US orders arrive within 3 to 7 business days of shipping, depending on your location and the carrier handling that last stretch.
Estimated windows by product type
Because we work with several small suppliers instead of one warehouse, processing time varies a little depending on what you order. Here is what to expect for each category.
Yarn, fiber & fabric
Ships from our main stock, usually the quickest items in the shop to leave our hands.
Tools & notions
Small items that often travel in the same box as a yarn order.
Kits & bundles
Boxed by hand once an order comes in, so these take a touch longer to ship.
Personalized & embroidered items
Made to order after purchase. Please double check names and initials at checkout.
Simple rates, no checkout surprises
Orders over $50 ship free within the United States. Orders under $50 have a flat shipping rate of $5.95, calculated automatically at checkout before you pay anything.
Right now we ship within the United States only. We are working on adding international shipping, so check back if you are outside the US.
Check our FAQ or reach out directly
Our FAQ covers tracking, international orders, and what to do if something looks off. If you do not see your answer there, send us a message and a real person will get back to you.